Adeptia cut the number of performance issues
in half using Plumbr

Integration software company

Around 100 employees

Headquartered in Chicago, IL

Business Challenge

  • Adeptia started receiving more complaints about decreased service levels at customers’premises
  • It was challenging to honor the promised service levels, as gaining access to performance datawas difficult
  • As a result, Adeptia suffered from direct financial impact and potential reputationalimpact

Solution

  • The Adeptia team decided to use Plumbr in two ways:
    • Monitoring of customers’ production environments
    • Monitoring of in-house QA environments
  • Plumbr identified the root cause of a memory leak on the first day of operation, saving Adeptia engineers weeks of troubleshooting.
  • Number of performance incidents reported by customers dropped by 50%.
  • Amount of time engineers spend on analyzing performance incidents was significantlyreduced

Read more on how Adeptia cut the number of performance issues in half with Plumbr

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  • Deepak Singh

    Founder, President & CTO, Adeptia

    “It would have taken us weeks to solve the leak without Plumbr.”