What are Users?

Users are what the name implies – real users using the application. Each transaction monitored by Plumbr links the user’s identity with the transaction. The presence of the concept allows to monitor the experience of the individual user.

Users take advantage of the concept called Happiness to express how a particular user has experienced the application. Happiness is used by Plumbr to rank Users according to the ratio of successful transactions to total transactions using the following formula:

User happiness Plumbr

Currently the user identity is linked only with the transactions arriving over HTTP protocol. Swing or EJB – based transactions do not currently possess the capability to acquire user identity.